RETURNING AN ITEM
RETURNS
You have 14 days (working days) to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it with no signs of damage or wear.
If stickered at the time of purchase then stickers must be intact on return.
Your item must be in the original box / packaging and include all documentation that was sent to you including warranty cards, guarantee and instruction booklets and tags.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received you returned item.
We will immediately notify you on the status of your refund once inspection is completed.
If your return is approved, we will initiate a refund to your original method of purchase. Payment can take up to 14 working days.
RETURN SHIPPING
You will be responsible for shipping and any other duty and cost for your returned item. Please ensure that returns are sent using a tracked and signed for delivery service with full and appropriate insurance combined with appropriate packaging to prevent damage in transit.